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Sustainability

A Driving Force in Our Business

At Bellagroup, we believe great experiences and great responsibility should go hand in hand.

Every day, our hotels, venues, congresses, restaurants and events create the setting for people to come together. From international congresses and trade fairs to hotel stays, dinners, cultural events and conferences, these moments create relationships, ideas, experiences and communities that extend far beyond the event itself.

That is why we work from the ambition of creating “Hosting Moments That Matter”.

As a B Corp certified hospitality group, Bellagroup works strategically with ESG, responsible business operations and long term value creation for people, society and the environment. B Corp is an international certification for companies that meet verified standards within environmental performance, social impact, transparency and governance. The certification is built on extensive documentation and continuous development across the entire organization.

For us, sustainability is not about isolated initiatives. It is about the way we run our business. ESG is integrated into our daily operations, our decision making and our long term strategy across Bellagroup’s hotels, venues and activities.

Our work includes climate action, energy, circularity, responsible supplier relations, employee wellbeing, diversity and social partnerships. At the same time, we develop tools and data driven solutions that create greater transparency and help customers, guests and partners make more responsible choices.

In 2025, Bellagroup became B Corp certified as one of the first major venue and hospitality operators globally. The certification builds on our existing work with ISO certifications, Science Based Targets and ESG governance.

We do not believe that one company can create change alone. That is why we work closely with customers, suppliers, employees, industry organizations and the global B Corp community to help shape a more responsible hospitality platform for the future.

Certifications & governance

Certifications & Governance

Responsible business operations require more than ambitions. That is why Bellagroup works with ESG as an integrated part of our operations, decision making and long-term development.

Our work is based on international standards, documentation and continuous measurement. B Corp certification requires extensive documentation and continuous development across areas including climate, employee conditions, transparency, governance and social responsibility.

At the same time, Bellagroup works with certifications, reporting frameworks and partnerships that support a more responsible hospitality and events industry.

Facts about Certifications & Governance

  • B Corp certified since 2025

  • ISO 14001 and ISO 20121 certified

  • Green Key certified hotels

  • ESG reporting based on GRI, ESRS and CSRD principles

  • Science Based Targets validated CO2e reduction targets towards 2030 and 2050

  • Signatory of the Net Zero Carbon Events Pledge since 2021

  • Member of the UN Global Compact

  • Part of the Confederation of Danish Industry’s Diversity Pledge and Youth Pledge initiatives

  • ESG governance and internal policies covering areas including human rights, working conditions, ethics and responsible business conduct

Environment & Climate

Facts about Environment & Climate

  • 10% reduction in CO2e emissions per guest in 2025

  • 10% reduction in energy consumption per guest in 2025

  • More than 2,400 MWh of renewable electricity produced in 2025

  • 42.3% of Bella Center Copenhagen’s electricity consumption covered by its own solar park

  • Science Based Targets validated climate targets

  • Validated ambition of achieving net zero by 2050

  • Focus on reducing scope 3 emissions across the value chain

  • Data driven work with energy optimization and climate insights

Bellagroup works strategically to reduce climate impact and energy intensity across our hotels, venues and operations.

We have Science Based Targets validated reduction targets towards 2030 and 2050 and continuously work with energy efficiency, renewable energy and data driven climate insights.

In 2025, Bellagroup reduced CO2e emissions per guest by 10%, while energy intensity per guest reached the lowest level since measurements began. At the same time, Bella Center Copenhagen’s 16,000 m² roof integrated solar park generated more than 2,400 MWh of renewable electricity and covered 42.3% of the venue’s electricity consumption.

Across our hotels, we work with energy efficient building solutions, smarter operations and responsible resource management. Crowne Plaza Copenhagen Towers was among the first hotels in Denmark to implement a groundwater based heating and cooling system alongside integrated solar energy solutions as part of its daily operations.

Bella Center Copenhagen also offers Event Impact Reports for major events and congresses. The reports create greater transparency around scope 1, 2 and 3 emissions and provide customers with a more documented foundation for responsible decision making.

Waste & Circularity

Facts about Waste & Circularity

  • Waste sorted into 21 fractions

  • 28.8% reuse/recycling rate of exhibition carpets in 2025

  • 6.5% reduction in waste per guest in 2025

  • 12 tonnes of materials donated for social purposes in 2025

  • 1.7 tonnes of surplus food donated in 2025

  • Food waste converted into biogas

  • Focus on reuse, upcycling and material circularity

  • Ongoing collaborations to develop new reuse solutions

At Bellagroup, we work to reduce waste, strengthen reuse and develop more circular solutions across our hotels, venues and events.

This includes everything from waste sorting and material reuse to donations, redesign initiatives and collaborations with external partners. We continuously work to extend the lifespan of materials and reduce the amount of resources going to waste.

In 2025, 28.8% of carpets from events and congresses were reused or recycled, while Bellagroup reduced waste per guest by 6.5%. At the same time, 1.7 tons of surplus food and 12 tons of materials were donated to social organizations and partners.

At Crowne Plaza Copenhagen Towers, the hotel works with reused materials in interior design and renovations, while AC Hotel Bella Sky Copenhagen continued an extensive circular soft renovation project in 2025 focused on reusing and transforming existing materials.

Food & Beverage

F&B plays a central role in the guest experience and in Bellagroup’s ESG efforts.

Across our hotels, restaurants, venues and events, we work with a focus on responsible sourcing, food waste reduction and greater transparency throughout our food and beverage value chain.

We continuously work to strengthen our focus on quality, responsible production, resource consumption and more conscious choices in our kitchens. At the same time, we develop solutions aimed at reducing food waste and supporting more circular resource use.

Bellagroup collaborates with partners including Orang Utan Coffee and Bybi, while surplus food is continuously donated to social organizations. At Crowne Plaza Copenhagen Towers, food waste is converted into biogas as part of the hotel’s waste management system.

  • Focus on responsible sourcing and food waste reduction

  • Surplus food donated to social organisations

  • Food waste converted into biogas

  • Partnerships with companies including Orang Utan Coffee and Bybi

  • Biodiversity initiatives through beehives at Bellagroup locations

  • Water stations as an alternative to single use plastic bottles

  • Focus on resource consumption and transparency in food and beverage operations

Social Responsibility

Facts about Social Responsibility

  • Employees representing more than 60 nationalities

  • Collaboration with job centers, NGOs and social organizations

  • Active participant and signatory of the Danish Youth Pledge initiative

  • Part of the Confederation of Danish Industry’s Diversity Pledge

  • Focus on wellbeing, safety and development in the workplace

  • Donations of surplus food and materials to local initiatives

  • Focus on inclusive recruitment and development opportunities

  • Social impact integrated into Bellagroup’s ESG strategy

Bellagroup aims to create value not only for guests and customers, but also for people, employees and the local communities around us.

We work with wellbeing, diversity, inclusion and access to the labor market across the organization. With employees representing more than 60 nationalities, Bellagroup is a workplace built on collaboration, respect and community.

At the same time, we collaborate with job centers, NGOs, educational institutions and social organizations to create concrete opportunities for people outside the labor market.

Initiatives such as Worry Free Housekeeping and our collaboration with the Danish Youth Pledge initiative are examples of how Bellagroup works with social impact in practice. Across our hotels, surplus materials, duvets, pillows and lost property items are also continuously donated to organizations and people in need of support.

Bellagroup also works actively with employee wellbeing, working conditions and development. In 2025, employee engagement increased significantly across the organization, supported by leadership development, health initiatives and a strengthened focus on the working environment.

At the same time, we believe knowledge should be shared. That is why Bellagroup actively engages in networks, partnerships and knowledge sharing across the industry and as part of the global B Corp community.

Social Initiatives

  • Den Grønne Elevator

    The podcast ‘Den Grønne Elevator’ (The Green Elevator), recorded at AC Hotel Bella Sky Copenhagen, where Danish business leaders are invited to share their fears and failures from working with the ESG (environmental, social, and governance) agenda. This project aims to drive responsible first steps towards a more honest and transparent way of discussing sustainability in our society.

  • Worry Free Housekeeping

    The “Worry Free Housekeeping” concept employing refugees and others on the edge of the Danish labor market, providing them with career development, Danish lessons, a local network, rightful pay, and development opportunities.

  • An award-winning place to work

    Crowne Plaza Copenhagen Towers proudly recognized with awards such as "The Social Responsibility and Environmental Awareness Award," "Diversity Prize," "Foreign Company of the Year," and "The ISS Diversity Prize" by prominent industry organizations.

  • Det Runde Bord

    Bella Center Copenhagen’s long-lasting partnership with the ‘Det Runde Bord’ (The Round Table) - an organization comprising voluntary chefs and social workers who provide a healthy and nutritious diet to the homeless and socially disadvantaged by utilizing donated and surplus foods.

  • DI's Diversity Pledge

    To emphasize and strengthen our focus on diversity and inclusion, we have been committed to DI’s Diversity Pledge since 2024.